PixBytes Family History Services

Terms and Conditions

A Summary of the Small Print

We (PixBytes) aim to provide an accurate research service which is based on facts, using a wide variety of sources, available at the time of commission, in a professional and timely manor, as far as is practical.

We cannot guarantee we will be able to find specific or positive results. This may be due to time allotted, common surnames, illegitimacy, adoption, immigration, mistranscriptions, incomplete indexes, missing, damaged or faded documents. However, we promise to do our best.

You (the client) agree to supply us with accurate information you already know about the part of the family we are researching on your behalf, including sources of the information and places you have already searched. This will enable us to not duplicate effort or waste your money.

We cannot be responsible for GRO certificates that may be lost in the post. We will always send you a scanned electronic copy, just in case this should occur.

Copies of documents made by PixBytes on your behalf are subject to the copyrights of their respective owners. You agree to take full responsibility for abiding by those copyrights.

You warrant that you own the copyright to all graphics or photographs that you want reproduced, or that you have obtained permission from the copyright holder to allow us to reproduce them.

For those who like reading small print, here are the full terms and conditions.